Return Policy

Contagious Outfitters Tackle Return Policy

Thank you for shopping at Contagious Outfitters Tackle! We want to ensure that your shopping experience with us is satisfactory. Please review our return policy carefully before making a purchase, as it applies differently to in-person sales and online orders.

In-Person Sales:

For all in-person sales made at our physical store locations, and trade shows we will honor exchanges for items of equal value. We encourage customers to inspect their items carefully before completing their purchase to ensure that the product meets their expectations. All items must be in original packaging, and unused in order for us to honor an exchange.

Online Orders:

For online orders made through our website, we understand that situations may arise where you may need to return an item. Our return policy for online orders is as follows:

Return Eligibility:

We will only honor returns for items that have manufacturing defects. A manufacturing defect is defined as a flaw or imperfection in the product that occurred during the manufacturing process and is not the result of user-created damage.

Return Process:

If you believe you have received a product with a manufacturing defect, please contact our customer support team at EMAIL HERE within 7 days of receiving your order. Provide your order number and a detailed description of the defect.

Our customer support team will review your request and may request photographs or additional information to assess the defect.

If it is determined that your item has a manufacturing defect and is eligible for a return, we will provide you with a return authorization and instructions for shipping the item back to us.

Return Conditions:

To qualify for a return and refund, the following conditions must be met:

The item must be in its original, unused condition.

The product packaging and all tags must be intact.

You must initiate the return process within 7 days of receiving your order.

Refund Process:

Once we receive the returned item and verify that it has a manufacturing defect, we will issue a refund to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account.

Contact Us:

If you have any questions or concerns about our return policy or need assistance with a return, please reach out to our customer support team at EMAIL HERE. We are here to help and ensure that your experience with Contagious Outfitters Tackle is a positive one.

Thank you for choosing Contagious Outfitters Tackle for your outdoor gear needs. We appreciate your business and look forward to serving you in the future.